Frigidaire Washer E24 Error Code: What It Means & What to Check

Q: My Frigidaire washer is showing E24. What does that mean, and what should I do?

A: On many Frigidaire washers, E24 usually points to a drain pump relay/control failure. In simple terms, the washer control is detecting a problem with the circuit that powers/controls the drain pump, so it may not be able to drain water correctly.

Sometimes the washer may also have a blockage or pump issue that shows up with drain-related symptoms, but E24 often points more directly to the pump control/relay side of the system. If the code returns after a safe reset and basic checks, the drain pump wiring, control board relay, or related electronics may need testing. Our friendly technicians in yellow can help diagnose it safely.

What the Frigidaire Washer E24 Code Usually Means

The E24 code typically points to a drain pump relay / drain control circuit fault. Common causes include:

• Main control board relay failure for the drain pump
• Control board issue not sending correct power to the pump
• Wiring harness / connector issue between control and drain pump
• Drain pump electrical fault (short/open causing control fault behavior)
• Moisture/corrosion at connectors (model-dependent)

Common Symptoms You May Notice

• Washer display shows E24
• Washer won’t drain or drains incompletely
• Cycle stops before spin completes
• Standing water left in the tub
• Pump may run unexpectedly, not run at all, or act intermittently
• Code returns after clearing/resetting

Safety First (Before You Start)

Drain-related faults can leave water in the washer, so use care:

• Turn off power at the breaker (or unplug if safely accessible) before inspection
• Turn off water supply valves if you are moving the washer or checking connections
• Be prepared for water spill if the washer contains standing water
• Do not open internal electrical panels or test wiring with power on unless you are trained
• Dry the floor to reduce slipping and electrical hazards

Quick Checks You Can Try at Home

These homeowner-safe checks can help narrow down a Frigidaire washer E24 code.

1) Check for Standing Water in the Tub

Start by checking whether the washer is holding water after the cycle stops.

• Standing water present: drain function likely failed during the cycle
• No water present: the control may still be detecting a pump relay/control fault

If there is a lot of water, avoid repeated starts until the issue is identified.

2) Power Reset the Washer

A reset can clear a temporary stored control fault and confirm whether the error is persistent.

1. Turn off power at the breaker (or unplug if accessible) for about 5 minutes
2. Restore power
3. Try a Drain/Spin or short cycle and monitor behavior

3) Check the Drain Hose for Kinks or Obvious Restrictions

While E24 often points to the control/relay side, a drain restriction can create overlapping symptoms.

• Inspect the drain hose behind the washer for kinks, crushing, or pinching
• Check that the hose is not pushed too far into the standpipe
• Look for obvious clogs at the standpipe/laundry drain

4) Listen for Drain Pump Behavior During a Drain/Spin Attempt

What you hear can help narrow down the issue:

• No pump sound: relay/control/wiring/pump electrical issue possible
• Hum but no draining: pump blockage or failing pump possible
• Intermittent pump operation: control relay or wiring issue possible

If the washer behaves erratically, stop testing and schedule service.

5) Avoid Repeated Cycle Attempts if the Washer Won’t Drain

Repeated starts can leave more water in the tub or cause overflow/suds issues. It’s better to stop and diagnose rather than keep retrying cycles.

Common Causes / Likely Parts (If E24 Keeps Returning)

If the code returns after the basic checks, these are common components a technician may inspect:

• Main control board (drain pump relay/control circuit)
• Drain pump (electrical failure or mechanical failure causing electrical fault)
• Drain pump wiring harness / connectors
• Drain hose / drain path restrictions (overlapping symptom contributor)
• Pressure / water-level sensing system (less common, model-dependent)

When to Call Beacon

It’s time to schedule service if:

• You get E24 repeatedly after a reset
• The washer won’t drain or leaves standing water in the tub
• The drain pump does not run, runs intermittently, or hums without draining
• You suspect a control board or wiring issue
• You want the drain pump relay/control circuit tested without guesswork

Our friendly technicians in yellow can test the drain pump circuit, inspect the control relay and wiring, and help you avoid replacing the wrong part.

Request service with Beacon Services & Appliances or call (352) 726-7530. You can also visit www.BeaconSaves.com.